Frequently Asked Questions
Everything you need to know about shopping with Nimrod Shoes
What is the standard shipping time for orders?
We offer fast home delivery across the country. Standard shipping typically takes 3-5 business days, though remote areas may take slightly longer.
How can I determine the correct shoe size for my child?
We provide a comprehensive size guide on each product page. We recommend measuring your child's foot from heel to toe and adding about 1 cm for growth and comfort.
What is your return and exchange policy?
You can return or exchange unworn items in their original packaging within 30 days of purchase. Returns can be processed through our online portal or at any of our physical brand stores.
Are Nimrod shoes suitable for first steps?
Yes, we specialize in 'First Step' shoes designed with flexible soles and ankle support to help toddlers develop a natural walking gait safely.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer a warranty on your footwear?
We stand behind the quality of our products. All Nimrod shoes come with a 90-day warranty against manufacturing defects from the date of purchase.